Strategy

Scoping

  • Identify Key Business Drivers
    • Increase ARPU
    • Cost Control
    • Churn Reduction
  • Identify Solution Approach
    • Product Strategy
    • IT Strategy
    • Customer Experience
  • Governance
    • Business Impacts
    • Structure
    • Timelines
    • Cost

Gap Analysis

  • Evaluate Existing Architecture
    • Capabilities
    • End of Life
    • New Development
    • Package
  • Business Process Evaluation
    • Re-engineering
    • Parity

Roadmap

  • Product Playbook
    • New Lines of Business
    • Value Added Services
  • Architecture Roadmaps
    • BSS/OSS Transformation
    • Network - IMS
    • Web - Commerce/Service
  • Customer Experience Initiatives
    • CRM Optimization
  • Strategy and Timelines